Cancellation & Refund Policy

Refund Flow

Armsprime Media Pvt. Ltd. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy implemented.

Under this policy, all cancellation or cancellations will be considered, if the request is made within 72 hours of placing the order. However, the cancellation request or requests will not be entertained if the orders have been communicated to the vendors or merchants and they have initiated the process of cacellation or cancellations and refund or refunds.

No cancellation or cancellations will be entertained for those content which has aquired from 3rd party companies by Armsprime Media Pvt. Ltd. These are limited period and time bound offers and therefore cancellations or cancellations are not possible in such occasions.

Refund Policy

At Armsprime Media Pvt Ltd ™, the member/User cannot claim in any refund of bids purchased. All type of coins are non-transferable and non-refundable in nature.

The Users shall be required to provide to Armsprime media with other ‘know your customer’ details, including payment mode used, Drivers License, Passport details and/or any other Government Identification Proof at the time of withdrawal of the prizes from the Account. This information will be held and used in accordance with our Privacy Policy.

Armsprime media assumes no liability for purchase error, trial versions, bids purchased for the wrong device or platform, promotion codes or discounts not provided at the time of purchase. We will not be liable for any errors on billing statements issued to the User by his/her carrier.

However, you can't bid and win more than two products in a month. Also, you can win a mega auction including cars/vehicles only once in every six months.

Armsprime media assumes no responsibility on any network issues due to which the User may not in any case be able to access/use Armsprime media™ before, during or after the auction has commenced.

On winning the Car/Motor vehicle auction, Armsprime media™ shall check the bidding history, no of bids placed, etc. and a congratulatory email would follow from the date of announcement of the winner. The email will include the details / specifications/ variant of the car/ motor vehicle and other applicable charges (If any).

It is obligatory for the winner/member to provide all KYC details mentioned in the email.

Once the payment for the car/motor vehicle is processed , and post confirmation from the car/motor vehicle dealer based on availability or waiting in case if we don’t have the auctioned car/motor vehicle available in your area then Armsprime media™ will be arrange for another variant of a car/motor vehicle with similar Features based on availability and we will intimate you regarding the payments to be made from your side , most specifically but not limited to on road charges and insurance cover cost or any other applicables taxes thereto. Armsprime media™ shall Only pay the EX Showroom cost . The entire process, subject to satisfactory verification of your KYC, shall take a minimum of 14 weeks till the delivery of the car/motor vehicle.

Any other changes/ modifications including fuel Variant, customization, additional features, interiors required by the winner shall be charged extra and exclusively be borne by the winner Only.

Application Decommissioning / Retiring

Armsprime Media Pvt Ltd ™ will not be liable to refund / reimburse and a Member / User cannot claim any refund of coins purchased / used in the event of the decommissioning / retiring of the application by Google play store or Apple iOS Store.

Amendments

We reserve the right to change or amend the Terms of Use at any time. If we do this, we will place a notice on the website / application or notify you by any other means we deem appropriate in our sole discretion. It is your responsibility to check the Terms of Use on a regular basis, including, prior to using the Services. Your continued use of the Services constitutes your acceptance of the revised terms of the Terms of Use.

Ordering

Please read the descriptions completely before ordering or purchasing our service and products as this will ensure us to deliver optimal service.

In case your product doesn't match the description you should immediately contact the Service provider i.e Armsprime Media Pvt. Ltd. with your order id and email id to help us resolve the issue immediately.

Payment, Pricing & Promotions

There are no hidden charges or any additional handling charges while using our service or product. The payable amount is same as mentioned at the time of your checkout.

Viewing Orders

You can login and check your purchase history in our respective products.

Updating Account Information

Always keep your account information update. This will help us to provide you a better service and get back to you in case of any issue with our service and product.

We, Armsprime Media Pvt. Ltd. Will not share or sell your information to anyother company or data management agency or marketing agency. Rest assured your information and details are safe with us and will only be used in order to contact you in case required.