RazrTech Pvt. Ltd. believes in helping its customers as far as possible, and has therefore a liberal cancellation policy implemented.
Under this policy, all cancellation or cancellations will be considered, if the request is made within 72 hours of placing the order. However, the cancellation request or requests will not be entertained if the orders have been communicated to the vendors or merchants and they have initiated the process of cacellation or cancellations and refund or refunds.
No cancellation or cancellations will be entertained for those content which has aquired from 3rd party companies by RazrTech Pvt. Ltd. These are limited period and time bound offers and therefore cancellations or cancellations are not possible in such occasions.
When you buy our services, your purchase is covered by our 48 hour money-back guarantee. Please include your order number (sent to you via email after ordering) and optionally tell us why you’re requesting a refund – we take customer feedback very seriously and use it to constantly improve our products and quality of service. Refunds of orders which have not been spent by the customer or ordered twice or by mistake are processed within 21 working days . However, Razr Media Solutions reserves the right to reject and refund request.
Incase you have spent the coins on purchasing content/gifts inside the app, then you aren't eligible for refund under any circumstances.
Please read the descriptions completely before ordering or purchasing our service and products as this will ensure us to deliver optimal service.
In case your product doesn't match the description you should immediately contact the Service provider i.e RazrTech Pvt. Ltd. with your order id and email id to help us resolve the issue immediately.
There are no hidden charges or any additional handling charges while using our service or product. The payable amount is same as mentioned at the time of your checkout.
You can login and check your purchase history in our respective products.
Always keep your account information update. This will help us to provide you a better service and get back to you in case of any issue with our service and product.
We, RazrTech Pvt. Ltd. Will not share or sell your information to anyother company or data management agency or marketing agency. Rest assured your information and details are safe with us and will only be used in order to contact you in case required.